Skype Stinks

I’ve been using Skype since 2004. At first, just for voice calls. Then video calls.

Back in 2008 and 2009, the video calls were pretty crisp. No major glitches. Really revolutionary.

In 2011 and 2012, the technology seems to have de-evolved. I can’t get a call to last more than 45 minutes (if that). Because the video blurs, pixilates and freezes. The voice goes robotic and fades out. Glitches abound. A few hours on Skype requires 3-6 actual hang ups and redials because of all the glitches.

And Skype is very aware of the issue. So aware, they created a check box questions for dropped calls. But they haven’t fixed the problem.

I really wouldn’t mind paying a membership fee of $50-100 annually, if they could ensure quality of the calls. But right now they stink. Really and truly stink.

I’ve never seen a service go downhill so far and so fast. Very disappointing.

Anyone use any other form of video conferencing? How’s it working for you?

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14 Responses to Skype Stinks

  1. La La says:

    Skype has SO many users now and I think it has gone downhill. These days I use Google+ hangout. I don’t use Google+ regularly, but the hangout is great for video chat.

  2. (Hey, I this is the one that wouldn’t let me comment?)
    A disturbing development – a lot of people depend on Skype
    Hope they get it de-bugged

    • Ah, I can explain that. I was writing posts for the week since I would be in New York and not have time. WordPress default is to post immediately so I accidently posted immediately instead of presetting it for a Friday post. I immediately pulled it back to save for a Friday post. ๐Ÿ™‚

      Yeah, it’s been something I use every week and it seems to be getting worse. I find when a company takes the time to create a checklist of possible glitches, they are having way too many. And they are clearly aware of the problem and not really taking steps to fix it. It’s been like this for over a year now and getting worse not better. ๐Ÿ™

  3. crubin says:

    Another example of when technology creates more headaches than it prevents.

  4. Samir says:

    I’m using Google Hangouts to video conference and it works beautifully provided you ave a really good internet connection.

    • La La suggested that too. I may have to try it. I don’t have Google+ but I guess I can set up a private account and just use it for video conferencing. My concern was taking on another platform where I have to maintain a presence. ๐Ÿ™‚

What do you think?